PAYMENT

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through Square.  You do not need to have a Square account to complete your purchase- just follow the directions on your screen during the checkout process. We also accept Paypal.

ORDERS 

Once you have placed your order, you will receive an email confirmation.  While many of our pieces are ready to ship, some are made once the order is placed. Please allow 1 to 3 business day for shipping,

MADE TO ORDER EMBROIDERIES please allow 1 to 2 weeks for shipping.

SALE TAX

Maryland State purchases are subject to 6% Sales tax

DOMESTIC SHIPPING

The shipping cost will be estimated. We will issue a partial shipping refund in case of shipping overpayment.

Once your order has shipped we will send you the tracking number. Depending on your location, it should arrive within 2 to-7 business days. If you need the package by a particular date, please send us a message. If express delivery is needed there may be additional shipping fees. Please contact us at laloupedesign@gmail.com for rush shipping options.

La Loupe Design is not liable for any lost or stolen packages. Please ensure that you have included the correct and full address to which you would like your order to be mailed. If your package is lost or damaged in transit, please contact us about filing a claim.

INTERNATIONAL SHIPPING

To receive an international shipping quote please send us an email to laloupedesign@gmail.com with the items and quantities you'd like to purchase as well as your exact address. International orders generally take 10-15 business days. 

La Loupe Design is not responsible for any customs delays, import fees, taxes, VAT or any other fees should your package be processed by customs.

RETURNS

At this time, all sales are considered final. However, if for any reason you are not happy with your order, please contact us within 3 business days after receiving the order. We want you to be completely happy with your purchase.

LIMITED LIFETIME WARRANTY

All our products have a limited lifetime warranty that covers material and fabrication flaws. The warranty does not cover damages that result from other than normal use or damages from mishandling. We will make an exchange for the same product if available or other products of equal value.

PRIVACY POLICY

La Loupe Design takes your privacy seriously, and will never share your information (name, address, email, etc) with anyone.

WHOLESALE

Contact us at laloupedesign@gmail.com for wholesale information.